Privacy Policy

1. Introduction

Amenity Hosts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website at www.amenityhosts.com and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and phone number when you create an account.
• Business Information: Company name, business address, tax identification numbers, and billing information.
• Payment Information: Credit card details and billing addresses, processed securely through our payment provider (Stripe).
• Usage Data: Information about how you use our platform, including pages visited, features used, and interaction patterns.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Location Data: General location based on IP address and, if provided, business location addresses.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve our platform
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who assist in our operations (payment processing, hosting, analytics).
• Business Partners: With your explicit consent, we may share data with commerce partners at your location.
• Legal Requirements: When required by law, subpoena, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Object to or limit processing of your data
• Portability: Receive your data in a portable format
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@amenityhosts.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our platform may not function properly without cookies.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country. We take appropriate safeguards to require that your personal information remains protected.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@amenityhosts.com
Address: 123 Innovation Drive, Austin, TX 78701, United States